How can we help you today?
Step-by-step tutorials, operational guides, anti-ban policies and business best practices for the MailerWeb V2 Dashboard.
Browse by System Modules
Getting Started & Channels
WhatsApp instance pairing (QR Code, Pairing Code and WABA), quality health status and account security.
Multichannel Support & Chat
Complete operation of unified Inbox, departmental queues, AI copilot, private notes and ticket protocols.
Contacts & Segmentation
Smart CSV/Excel spreadsheet imports, automatic 9th-digit formatting, tags, dynamic segments and dirty list protection.
WhatsApp Communities
Smart group overflow links, AI moderation, anti-raid shield and remote management commands via WhatsApp.
CRM & Sales Pipeline
Custom Kanban pipelines, AI BANT qualification, magic link digital proposals and unified omnichannel timeline.
Sales Engagement & SDR
Multichannel prospecting cadences, daily execution cockpit, copilot sales scripts and integrated VoIP call recording.
Visual Automations
Node-based visual builder with drag-and-drop canvas, webhook and form triggers, RAG AI nodes and conditional branches.
Waterfall Campaigns
Smart omnichannel campaigns with fallback (WhatsApp -> RCS -> SMS), 1% canary safety tests and click attribution.
Forms & Lead Capture
Conversion form builder, secure script embedding on websites, LGPD/GDPR consent and post-capture workflows.
E-commerce & Personal Shopper
AI shopping assistant on WhatsApp, abandoned cart recovery and 1-click PIX instant checkout links.
Teams & Whitelabel
Operator shifts and working hours, role-based access control and agency whitelabel platform management.
Billing & Subscriptions
Subscription and invoice management, pro-rata plan upgrades, tax receipts and prepaid credit top-ups.
No tutorials found
We could not find any tutorial matching your search. Try different keywords or browse the modules below.
Still need specialized assistance?
Our team of CRM specialists and messaging engineers is online to assist your business.