Remote Management Commands via WhatsApp and 2FA Operator PIN Protection

How to manage and lock WhatsApp communities away from your desk by sending commands like !shield, !announcement and !status directly via WhatsApp mobile with two-factor PIN validation.

⚡Mandatory Prerequisites & Initial Checklist

✓Administrator access in Dashboard V2.
✓Mobile phone number of authorized community manager designated to execute commands.

📋Step-by-Step Instructions in Dashboard

Register Authorized Operator and Configure 2FA Security PIN

👉 Where to Click:Communities > Community Operators > '+ New Operator'

To prevent unauthorized command execution, MailerWeb requires pre-registering the operator's phone and defining an encrypted 2FA PIN:

Field Dictionary & Parameters:

Nome do OperadorNome do responsável (ex: Carlos - Head de Lançamentos).

Telefone AutorizadoNúmero pessoal do operador com DDD (ex: +5511999998888).

PIN de Segurança (2FA)Código numérico de 4 a 6 dígitos escolhido pelo operador. Este código é armazenado com criptografia militar e nunca é revelado no painel.

Escopo de AçãoDefina se o operador pode atuar em 'Todos os Grupos' ou apenas em campanhas e grupos específicos da sua responsabilidade.

How to Start an Interactive WhatsApp Command Session

👉 Where to Click:Operator Personal WhatsApp > Direct Chat with Dashboard Number

Open WhatsApp on your mobile device and send '!help' or '!menu' to the instance managing your groups. The bot prompts for your security PIN. Enter your PIN. Upon validation, the bot reveals available emergency action commands.

Available Fast Commands via WhatsApp

👉 Where to Click:Private Command Chat in WhatsApp

Execute critical operational tasks in seconds from your mobile screen:

Field Dictionary & Parameters:

!escudo [grupo]Ativa o Escudo Imediato: tranca o grupo para que somente administradores enviem mensagens.

!anuncio [grupo] [texto]Dispara um comunicado oficial para o grupo mesmo com o grupo trancado.

!statusRetorna o resumo operacional: quantos grupos estão ativos, total de participantes e saúde das instâncias.

!membros [grupo]Exibe o número exato de participantes atuais e vagas disponíveis.

!transbordo [link]Verifica qual grupo está recebendo o tráfego atual do link inteligente.

🚨Critical Safety Rules & Ban Protection

🛡️Automated Session Expiration: Following banking security standards, interactive sessions timeout after 15 minutes of inactivity. Re-enter PIN to resume.
🛡️Failed Attempt Lockout: 3 consecutive incorrect PIN attempts freeze remote command access and dispatch an emergency security alert to master administrators.

❓Frequently Asked Questions & Troubleshooting

P:Do regular group members see these commands?

No! Commands are strictly exchanged inside a private 1-on-1 chat between the operator and the bot number. Nothing leaks into public groups.

P:Can I add multiple community managers?

Yes! Register as many operators as required, each with an individual phone number and unique 2FA PIN.

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MailerWeb Knowledge Base • Atualizado em 2026 • Documentação Oficial do Usuário